Apple has released iPod Reset Utility 1.0.3, which allows users of first- and second-generation iPod shuffle models to completely erase all music and data and restore the units back to factory settings when iTunes is unable to do so. On first-generation shuffles, the utility will reinstall iPod Software version 1.1.5, while second-generation shuffles are restored to iPod Software version 1.0.4. iPod Reset Utility 1.0.3 for Mac is a 3.6MB download?

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